Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: September 14, 2026
This Privacy Policy explains how Sweet Mountain Air Cooling & Heating Inc. (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website or services.
1. Information We Collect
We may collect the following information:
- Contact details (e.g., name, phone number, email)
- Communication preferences
- Information submitted through forms or messaging tools
- Device and usage data (e.g., IP address, browser type)
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you, including sending promotional or transactional messages
- Comply with legal requirements
3. SMS & Email Communications
By providing your contact information, you consent to receive automated and non-automated messages from Sweet Mountain Air Cooling & Heating Inc.
- Message frequency varies.
- Message & data rates may apply.
- You can opt out at any time by replying “STOP”.
- To get help, reply “HELP” or contact us.
We do not sell or share your personal data with third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies (such as pixels and analytics tools) to improve your browsing experience and understand how visitors interact with our site. This may include:
- Essential cookies required for the site to function
- Analytics cookies (e.g., Google Analytics) to track usage patterns
- Third-party tracking tools to support marketing and service improvements
You may control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
5. Data Security
We implement reasonable safeguards to protect your data. However, no method of transmission or storage is 100% secure.
6. Your Rights
You may request to access, correct, or delete your personal information by contacting us at sweetmountainair@cox.net.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
8. Contact Us
For privacy-related questions or requests, contact us at:
Sweet Mountain Air Cooling & Heating Inc.
Email: sweetmountainair@cox.net
Phone: (480) 255-0307